Games and Redemption Management Software Per-Game Performance and Redemption, Consolidated Across Every Site
Custom games and redemption software for UAE FEC groups, built to consolidate per-game and per-site performance across a whole estate. Off-the-shelf arcade-card and redemption systems run the game floor well at a single site, and we are not displacing that. The gap opens for a multi-brand group that cannot see how games perform across all its centres, manage redemption economics and prize stock consistently, or benchmark game floors against each other. BY BANKS has built live site-and-game-level analytics at scale for a global games-and-attractions operator running more than 150 sites across 25-plus countries, serving 30 million-plus guests a year - this is that capability for a UAE group.
Why a group cannot see its games across sites
Arcade-card and redemption systems are strong on a single game floor - cashless play, per-game pricing, prize inventory. But they sit beside the rest of operations and per site, so a multi-brand group cannot see how the same game performs across its centres, manage redemption economics and prize supply consistently, or benchmark one floor against another. The cross-site picture is the gap.
No consolidated games view
Each site's games run on their own system, so the group cannot see per-game and per-site performance across the estate in one place.
Games sit beside operations
Arcade-card systems run the floor but apart from admissions, parties and membership, so games are not part of the one operational picture.
No cross-site benchmarking
Without one view, the group cannot compare the same game across centres, so it cannot tell which floors and which titles perform and which do not.
Redemption and prize stock run blind
Redemption economics and prize supply tracked per site make it hard to manage margin and stock consistently across a group, or to spot where redemption is leaking value.
Games performance, across the estate
Four capability areas designed around running games and redemption for a UAE FEC group as one consolidated picture, not a system per floor.
Per-game and per-site performance
Every game's performance by site and across the group in one view, so the operator sees which titles and which floors earn and which lag, consolidated rather than read off each site's system.
Cross-site benchmarking
The same game compared across centres on the same basis, so the group can spot leaders and laggards and spread the floor mix and pricing that works across the estate.
Redemption economics
Redemption rates, ticket economics and margin tracked consistently across the group, so the operator can manage redemption value and spot where it leaks rather than guessing per site.
Prize and supply management
Prize stock and supply managed across centres, so popular prizes are in stock and ordering is informed by what redeems, consistently across the estate.
Off-the-shelf runs a game floor. A group needs games performance consolidated across every site - per game, per floor, benchmarked - built from delivery that already runs live site-and-game-level analytics at scale.
Where games revenue comes from.
A donut shows the games revenue mix. Redemption, video, cranes and sport games show how the floor earns, so the operator sees the mix across the estate.
Discuss your games platformWhy UAE FEC groups invest in games software.
The revenue and the consolidation gap behind games.
Talk to us about games and redemption software.
A short call surfaces whether custom games software makes sense for your group. Best positioned for UAE multi-brand FEC groups that cannot see games performance across their centres. A single game floor is well served by off-the-shelf arcade-card systems, and we will say so - the custom case is cross-site consolidation. We build it standalone or as a module of the wider platform. BY BANKS is an independent software engineering company: we design and build the platform and hand it over, your team operates it. Authority and regulator names on this page are referenced descriptively to describe scope and interoperability, and imply no affiliation, endorsement, certification, or approval.
How games and redemption software works for a group
The detail behind the headline - from per-game and per-site performance and benchmarking, through redemption economics, to prize and supply management.
What changes, in practical terms
We do not displace the single-site game-floor mechanics where off-the-shelf arcade-card systems work - the custom value is consolidating performance across the group.
The detailed questions UAE groups ask us
Expand each to see how bespoke games and redemption software actually works.
What does games and redemption software actually cover?
Who this is for: UAE multi-brand FEC groups that cannot see games performance across their centres. A single game floor is well served by off-the-shelf arcade-card systems, and we will say so.
Four connected capability areas: (1) Per-game and per-site performance. (2) Cross-site benchmarking. (3) Redemption economics. (4) Prize and supply management.
Does this replace our arcade-card and game-floor systems?
No, and that is deliberate. Arcade-card systems run cashless play, per-game pricing and the floor well, and groups are right to keep them.
This consolidates the performance data across sites into one picture for the group, integrating with the floor systems rather than replacing them. The value is cross-site consolidation and benchmarking, not game-floor mechanics.
Do you have experience with games analytics at scale?
Yes, and it is directly relevant. BY BANKS built a multi-site operations platform for a global games-and-attractions operator running more than 150 sites across 25-plus countries, serving 30 million-plus guests a year, including live site-and-game-level analytics.
That is exactly the consolidated games picture this page is about, generalised for a UAE group - real delivery at scale, not theory. We describe the project by scale and capability; the operator is not named.
How does cross-site benchmarking work for games?
Benchmarking only means something if every floor is measured the same way, which per-site systems do not guarantee.
On one platform, the same game is compared across centres on the same basis, so the group sees which titles and floors earn and which lag, and can spread the mix and pricing that works. The metrics are fitted to how your group runs its floors.
How does it help with redemption and prize stock?
Redemption economics and prize supply tracked per site make margin and stock hard to manage across a group.
The platform tracks redemption rates and ticket economics consistently and manages prize stock across centres, so the group can protect margin, keep popular prizes in stock and order on what actually redeems rather than guessing per site.
What does this sit alongside in a typical UAE group stack?
Games sits within the wider operation.
Floor - it integrates with arcade-card and game-floor systems for the performance data.
Estate - it feeds the multi-site attractions picture, so games are part of the estate rollup. Integration approach is scoped during discovery, and we do not ask you to replace anything that works.
How long to go live, and what does it cost?
Discovery runs two to three weeks. We map how games run across your centres, the floor systems in use, and the performance the group needs to see. Output is a report covering current-state map, gap analysis, recommended scope, integration scope and a fixed-price build proposal.
A core build runs from discovery completion, with consolidated performance first and redemption and prize management after. Pricing varies by the number of sites and scope, so a bracket is not published; discovery produces a fixed-price proposal with no obligation to proceed.
Can it be part of the wider attractions platform?
Yes. Games and redemption is one module of the attractions platform, alongside multi-site control, venue operations and membership.
It is built to stand alone for a group focused on games, or to be the games module of the whole estate platform, so you can fix the games picture first and consolidate the rest later, or take the platform whole.
How each role experiences the change
Different roles feel games differently. Custom software works when it reduces friction for each one.
Games / Floor Manager
Per-game performance by site, so the floor mix is managed on evidence not feel.
Group / Head Office
Games benchmarked across every centre on one basis.
Commercial
Redemption economics tracked, so margin is protected across the estate.
Procurement
Prize stock and supply ordered on what actually redeems, consistently across sites.
Questions We Get Asked
Who is games and redemption management software for?
UAE multi-brand FEC groups that cannot see games performance across their centres. A single game floor is well served by off-the-shelf arcade-card systems, and we'll say so - the custom case is cross-site consolidation and benchmarking.
Does this replace our arcade-card and game-floor systems?
No, and that's deliberate. Arcade-card systems run cashless play, per-game pricing and the floor well, and groups are right to keep them. This consolidates the performance data across sites into one picture, integrating with the floor systems rather than replacing them.
Do you have experience with games analytics at scale?
Yes, and it's directly relevant. BY BANKS built a multi-site operations platform for a global games-and-attractions operator running more than 150 sites across 25-plus countries, including live site-and-game-level analytics. That's exactly this consolidated games picture, generalised for a UAE group.
How does cross-site benchmarking work for games?
On one platform, the same game is compared across centres on the same basis, so the group sees which titles and floors earn and which lag, and can spread the mix and pricing that works. The metrics are fitted to how your group runs its floors.
How does it help with redemption and prize stock?
It tracks redemption rates and ticket economics consistently and manages prize stock across centres, so the group can protect margin, keep popular prizes in stock and order on what actually redeems rather than guessing per site.
How long does it take to build?
Discovery runs two to three weeks and produces a fixed-price build proposal. Consolidated performance comes first, with redemption and prize management after.
How much does it cost?
Pricing varies by the number of sites and scope. A bracket isn't published because the spread is wide. Discovery produces a fixed-price proposal with no obligation to proceed.
Can it be part of the wider attractions platform?
Yes. It's built to stand alone for a group focused on games, or to be the games module of the whole estate platform alongside multi-site control, venue operations and membership. Fix the games picture first and consolidate the rest later, or take the platform whole.
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