EV Charging Management Software for Dubai Uptime, OCPP and Utilisation Across Mixed Chargers

Who this is for: UAE charge-point operators running mixed charger hardware under DEWA's CPO licensing regime who need one network view. Less suited to a single home or building charger on one brand's app.

Four connected capability areas: (1) CPMS-agnostic network view. (2) Uptime and fault monitoring. (3) OCPP across mixed hardware. (4) DEWA licence reporting.

Global charge-point management systems handle OCPP, sessions and roaming well, and for some operators they are the right answer. Where they fall short is UAE-specific localisation - DEWA's licence and central CPMS reporting, the collection-agent billing model, Cabinet 81 tariffs - which are not built in.

Custom software is built around the UAE regime, or extends a CPMS where one is in place, to close those gaps. Where a global CPMS genuinely serves you, we will say so rather than rebuild it.

No. The charger firmware and the manufacturer's own portal stay in place running the hardware. They communicate over OCPP, which is exactly what lets a management layer sit above them.

The software consolidates the network across brands over OCPP - status, sessions, faults, reporting - without replacing the chargers' own control. The hardware stays the manufacturer's; the network management is unified above it.

OCPP is the open standard that connects a charger to a management system, but different brands implement versions and quirks differently.

The software connects to each charger over its OCPP version, normalises the differences, and presents the network as one, with OCPI for roaming between networks. Mixed hardware is operated as a single network rather than several. Where a charger's OCPP support is limited, discovery scopes it honestly.

Management is about running the network - uptime, OCPP, utilisation, DEWA licence reporting. Billing is about the money - Cabinet 81 tariffs, DEWA's collection-agent settlement, the CPO charging fee and roaming settlement.

They connect on one network and are often built together, but answer different needs. This page is the operational management; billing is the separate page.

Management sits across the charger network.

Hardware - it connects to chargers of any brand over OCPP and to other networks over OCPI for roaming.

Billing and regulator - it feeds session data to EV charging billing and produces DEWA CPMS reporting. Integration approach is scoped during discovery based on what you are already running, and we do not ask you to replace anything that works.

Discovery runs two to three weeks. Working with your operations team, we map the charger hardware, how the network is managed today and the DEWA licence obligations. Output is a report covering current-state map, gap analysis, recommended workflow, integration scope and a fixed-price build proposal.

A core build runs from discovery completion, with the network view and uptime first and OCPP breadth and DEWA reporting after. Pricing varies by network size, hardware mix and integration scope, so a bracket is not published; discovery produces a fixed-price proposal with no obligation to proceed.

DEWA's licence requires unique operator and charge-point identifiers and reporting to a central CPMS.

The software produces those identifiers and the reporting from your network data, so the obligations are met from the system. Holding and complying with the licence remains your responsibility as the operator; the software supports the reporting rather than granting the licence.